Frequently Asked Questions

The Palmyra tree (பனை மரம்) is the official tree of Tamil Nadu. In Tamil culture it is called karpaha,"nungu" "celestial tree", and is highly respected because all its parts can be used.

There is a simple registration required and then you can shop for the product in the website

Given our robust delivery system, you can expect the delivery within 5-7 days.

You can pay online via debit and credit cards. We also provide net banking facilities.

Yes. We do have COD facilities.

Yes. If the product has been damaged or an incorrect one is given we will provide replacement.

Yes. Refer to cancel section.

No. There are no hidden costs. There are delivery costs if applicable.

As soon as we receive your order, We Ship the products in 1-3 days’ time with best courier partners (Professional, DTDC, Fedex and ST Couriers) and expected to deliver in 3 – 10 days based on your location.

We will share tracking details in email with tracking number and website url to track the shipping. If you require any further information you can send a mail to admin@palmyra.store or call +91-9840982081 to check the order status. We will be glad to help you. Which are the delivery areas in India? We deliver in almost every area across India. Kindly check locations we ship to for more details.

Shipping charges depends on you location. We offer free home delivery on Weekends. How my ordered items will be delivered to me? Our delivery Partners will deliver your order on your door step.

Our customer can pay for their order via Credit Card / Debit Card /Net Banking / Paytm. More Online payment options will be added soon for your convenience.

Shipping is not free and its chargeable depends on your location and Free Shipping available in Week Ends.

If you have a wholesale enquiry for bulk nuts, dried fruit, or any items on our website, please call us on +91-9443240866 9840982081